Shipping & Delivery Policy

Effective Date: 20 August 2025

At SMM GLOBAL TRADING L.L.C., we aim to deliver your orders quickly and securely across the UAE and internationally.

1. Shipping Timeline

We strive to deliver your orders within the following timeframes:

• Orders within the UAE: 2–5 business days.
• International orders: 5–12 business days (depending on destination and customs).

2. Shipping Charges

Shipping costs are determined as follows:

• UAE orders above AED 10,000 may qualify for free delivery.
• International shipping rates are calculated at checkout based on destination and weight.

3. Delivery Partners

We work with trusted courier services to ensure timely delivery. Tracking details will be shared once your order is dispatched.

4. Customs & Duties

For international deliveries, customers are responsible for customs duties, taxes, or additional charges levied by the destination country.